FEEDBACK
FEEDBACK FROM MY CLIENTS...
"We had struggled for an extended period of time. James was recommended to us by another president. In his first action, James pulled both sides together, created an atmosphere of trust and mutual respect, and listened to both sides. His ability to actively listen, identify the root issues, and facilitate emotionless discussions were the attributes of a mediator we needed. After many failed attempts with other mediations in the past, James helped us identify our differences and guided us to resolution. Ours was an incredibly complex matter. I can highly recommend James to anyone who needs to find solutions!"
"My client was afraid and nervous. James noticed anxiety level, directed his attention toward her, and explained how the process of mediation works. He is gifted at connecting with people! His soft-spoken voice, his sincere nature, and his friendly approach not only set my client at ease, but made me realize I had found my mediator-of-choice. My case settled which always makes me happy."
"I have the utmost respect for Dr. Baker. My case was challenging. As a celebrity, I have grown accustomed to some folks trying to take advantage of me. Dr. Baker was amazing. He squared me in the eye, told me to listen to my attorney, and he would do his best to help me settle my case. He treated me with respect! He is a warm, friendly, and wise man. My case settled! I hope I never get sued again, but if I do, I will get my attorney to call James to help us settle."
"I enjoyed Mr. Baker's style in mediating. He is efficient, kind, well-organized, and led the process of settlement with mastery. I was most satisfied with his efforts in helping the plaintiff to understand how we get cases settled and the need to have realistic expectations. We were able to accomplish settlement within the confines of a half-day meeting. I told James he was now my go-to-mediator."
"Mr. Baker, I have to tell you I was scared to death to come to my mediation meeting today. My attorney had given me a sketch of what to expect, but I had never been through this before. I appreciate your kindness more than you know. I felt safe and secure with you as you made my nervousness go away. Thank you for making something I was so afraid of into a painless experience and helping me to get everything settled so I did not have to go to court."